A bet4m takes your data privacy seriously. Here you'll find a clear, straightforward explanation of what information we collect, how we use it, who we share it with, and what your rights are as a data subject under the LGPD.
At bet4m, privacy isn't a formality — it's a product decision. Every practice described here was implemented to give you real control over what happens with your data.
All data collection, storage, and processing at bet4m complies with the General Data Protection Law (Law No. 13,709/2018). No data is processed without a defined legal basis — consent, contractual performance, legal obligation, or legitimate interest, each with a specific documented purpose.
✔ Law No. 13,709/2018All communications between your device and bet4m's servers are protected by 256-bit SSL encryption. Sensitive financial data — CPF numbers, Pix keys, card details — is never stored in plain text. Session tokens are automatically invalidated upon logout or extended inactivity.
✔ SSL 256-bitBet4m does not sell, rent, or trade your personal data with third parties under any circumstances. Data sharing with partners — such as payment processors (Pix, Mercado Pago) and game providers — occurs only to the minimum extent necessary to deliver the service you used, with data protection agreements required from every partner.
✔ Zero data sellingBet4m uses cookies for essential functionality, performance analytics, and personalization. Non-essential cookies are only activated with your explicit consent, which you can manage at any time through the preferences panel or your browser settings. Session cookies are automatically deleted when you close your browser.
✔ Granular consentYou can exercise all rights provided under the LGPD — access, correction, portability, deletion, withdrawal of consent — directly through bet4m support, with no need for a lawyer or legal proceedings. Requests are responded to within up to 15 business days, as required by law.
✔ 15 business daysIf you close your bet4m account, you may request the full deletion of your personal data, except for data that must be retained by legal obligation (such as financial records required by the Receita Federal and Banco Central regulations). Deletion of non-mandatory data is processed within 30 days of the request.
✔ Right to erasureTransparency starts with knowing exactly what is being collected. Here is the complete bet4m data map, with the purpose and legal basis for each category.
| Data category | Examples | Purpose | Legal basis |
|---|---|---|---|
| Registration data | Full name, CPF, date of birth, email, mobile number | Account creation and management, identity verification, communications | Contract |
| Verification data (KYC) | Copy of national ID/driver's license/passport, selfie with document, proof of address | Mandatory identity verification, fraud prevention, and anti-money laundering | Legal obligation |
| Financial data | Pix key, card details (tokenized), transaction history, balances | Processing deposits and withdrawals, compliance with Banco Central regulations | Contract Legal obligation |
| Platform usage data | Betting history, games accessed, usage times, bonuses used | Experience personalization, responsible gambling, risk behavior detection | Contract Legitimate interest |
| Technical data | IP address, device type, operating system, browser, approximate geolocation | Account security, fraud prevention, multiple account detection | Legitimate interest |
| Cookies and tracking | Session cookies, preferences, browsing analytics | Platform functionality, performance analytics, content personalization | Consent Legitimate interest |
| Support communications | Live chat history, emails sent to support, service call recordings | Dispute resolution, staff training, and service improvement | Legitimate interest |
| Communication preferences | Email marketing opt-in, push notifications, promotional preferences | Sending promotional communications, betting notifications and event updates | Consent |
The LGPD grants you a set of rights over your personal data. At bet4m, these rights can be exercised through support without any red tape — see what you can request at any time.
Request a copy of all personal data bet4m holds about you, including your betting history, transactions and communications.
If any of your registration details are incorrect or out of date, you can request a correction. Details such as email address and phone number can be updated directly in the account dashboard.
Request the deletion of your personal data processed on the basis of consent. Data retained by legal obligation (financial, tax) cannot be deleted before the legally required period.
Receive your data in a structured, machine-readable format (JSON or CSV) for transfer to another service, in accordance with ANPD regulations.
You can withdraw consent for consent-based processing — such as email marketing and push notifications — at any time through the preferences panel or by contacting support.
Find out which entities and partners bet4m has shared your data with, including payment providers such as Mercado Pago, PicPay and card processors.
Object to data processing carried out on the basis of legitimate interest, if you believe your rights outweigh bet4m's interest in that specific processing.
If bet4m fails to respond to your request within the deadline or in a satisfactory manner, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for LGPD enforcement.
To exercise any of the rights above, contact us via live chat (24h) or by email at contato@bet4m.net. Response time is up to 15 business days in accordance with the LGPD.
A bet4m (operated by bet4m Ltd.) is the controller of personal data collected through the platform available at bet4m.net. This Privacy Policy describes how bet4m collects, uses, stores, shares, and protects your personal information, and outlines your rights as a data subject under the General Data Protection Law (LGPD — Law No. 13,709/2018).
This Policy applies to all platform features, including account registration, Sports Betting (football, volleyball, basketball NBB, MMA/UFC, e-sports), live casino, crash games, poker, deposits and withdrawals via Pix, boleto, credit/debit card, PicPay, Mercado Pago or TED, and all communications between you and the bet4m.
If you have any questions about this Policy or wish to exercise your data subject rights, please contact our Data Protection Officer (DPO) at contato@bet4m.net or via the live chat available 24 hours a day on the platform.
When you create an account and use the services of bet4m, you provide us directly with:
When you access the platform of bet4m, we automatically collect:
A bet4m uses your personal data for the following purposes:
A bet4m processes your personal data based on the following legal grounds established under the LGPD:
For each piece of data collected, the bet4m identifies the applicable legal basis before beginning any processing. You can request information about the legal basis for any specific processing activity through the data subject support channel.
A bet4m may share your personal data with the following categories of third parties, always limited to the minimum necessary for the specific purpose:
A bet4m never sells, rents or trades your personal data with third parties. Your data is not shared with external advertisers for targeted advertising on other platforms. Each partner with access to user data from bet4m is bound by a data protection agreement (DPA) with clauses that enforce the same security and privacy standards required internally.
Cookies are small text files stored on your device when you access the bet4m. They allow the platform to recognize your device between visits, keep your session active, and personalize your experience.
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| Keep login session active while in use | Session | ||
| CSRF attack protection | Session | ||
| Store language preferences, favorite sports, and odds settings | 12 months | ||
| Platform performance analysis and usage behavior (anonymized data) | 6 months | ||
| Trusted device identification for account security | 90 days | ||
| Marketing campaign measurement (with consent only) | 30 days |
You can manage your cookie preferences at any time through the settings panel of the bet4m or through your browser settings (Chrome, Firefox, Safari, Samsung Internet). Essential cookies (session and security) cannot be disabled without affecting platform functionality. Analytics and marketing cookies can be disabled with no impact on your ability to bet or withdraw.
Important: If you block all cookies through your browser, some platform features may stop working correctly, such as automatic login and saved interface preferences.
A bet4m implements technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction:
In the event of a security incident affecting personal data, the bet4m will notify the ANPD and affected users within the legal timeframe, with details about the nature of the incident and the steps taken to mitigate it.
A bet4m retains your personal data for as long as necessary to fulfill the purposes described in this Policy or as required by law:
Once retention periods expire, data is securely deleted or irreversibly anonymized. You may request early deletion of data processed on the basis of consent, without affecting data that must be retained under legal obligation.
To exercise any right under the LGPD, you may:
Response time is up to 15 business days, in accordance with the LGPD. In cases of high complexity, this deadline may be extended by the same period, with prior notice to the requester. The bet4m may request additional documentation to verify the requester's identity before fulfilling data deletion or portability requests.
Some partners of bet4m — such as cloud infrastructure providers and game providers — operate servers outside Brazil. When international transfers of personal data occur, bet4m ensures that:
The list of countries and partners that receive personal data through international transfers is available upon request through the data subject support channel of bet4m.
The platform from bet4m is intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. If we determine that an account was created by a minor, the account is closed immediately, the data collected is deleted (except what is necessary to record the violation), and the balance is refunded upon proof of legal ownership.
If you believe a minor has created an account on bet4m, please contact support immediately so we can act quickly.
A bet4m may update this Privacy Policy at any time to reflect changes in data processing practices, legal updates or new platform features. Material changes are communicated by email to all users with an active account with a minimum notice period of 15 calendar days.
The "Last updated" date at the top of this page indicates the current version in effect. Continued use of the platform after changes are published constitutes acceptance of the new version of the Policy. If you do not agree with the changes, you may request account closure before the effective date.
For questions about this Policy or about how your personal data is handled by bet4m, contact us via live chat or by email at contato@bet4m.net. Our team is available 24 hours a day to answer any questions.
Bet4m processes all personal data in compliance with the General Data Protection Law (LGPD — Law No. 13,709/2018). You may exercise your data subject rights — access, correction, deletion, portability, and withdrawal of consent — via live chat or by emailing contato@bet4m.net. For more information on how our payment partners handle your data, please refer to the privacy policies of Mercado Pago, PicPay, and your card provider.
Privacy, transparency and security from day one. Free registration in under 2 minutes with a 100% bonus up to R$ 500.00 on your first deposit via Pix.
For users aged 18 and over only. Gamble responsibly. CVV: 188.
Protecting your data and protecting your financial well-being are two sides of the same coin at bet4m. Responsible gambling tools — deposit limits, self-exclusion, and loss alerts — are built directly into your account dashboard, with no need to contact support to activate them.
Platform exclusively for users aged 18 and over. If needed, CVV support is available 24 hours a day at 188.
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